Return Policy

Here’s a more professional and polished version of your Shopify store's return policy:

RETURN POLICY
Last updated: December 1, 2024

Thank you for shopping with us. We hope you are satisfied with your purchase. However, if you are not fully satisfied for any reason, you may return the item for a full refund. Please review the following details regarding our return policy.

RETURNS

Items can be returned within seven (7) days of the purchase date. To qualify for a return, all items must be:

• In new and unused condition.
• Accompanied by all original tags and labels.

RETURN PROCESS

To return an item:

1. Securely package the item in its original packaging.
2. Ship the package to the address below:

Kizo Studio
Attn: Returns
Muhallah Islam Pura, Near SGS School,
Eid Gah Sahowala Road, Bhopalwala,
Sialkot Sambrial, Punjab 51070
Pakistan

Important: Customers are responsible for all return shipping charges. We recommend using a trackable shipping method for your return.

REFUNDS

Once your return is received and inspected, we will process the refund. Please allow seven (7) business days from receipt of your return for processing. Depending on your payment provider, refunds may take 1-2 billing cycles to reflect on your statement. We will notify you via email when your refund has been issued.

EXCEPTIONS

For products that are defective or damaged, please contact us at the details below to arrange a replacement or refund.

Please Note:

• Items purchased on sale are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions or concerns regarding our return policy, please contact us:

Phone: +92 324 5846403
Email: info@kizostudio.com